[AltKing] FAQs

This collection contains all the frequently asked questions for the app AltKing.

19 articles

[AltKing] Will Alt Text King overwrite alt text I have already written?No — images that already have alt text are left alone and marked Skipped, unless you uncheck "Skip images that already have alt text" in App settings.

[AltKing] I installed the app but nothing is happening. Why?The app arrives switched off. Nothing runs until you turn on the Master switch in App settings — the first scan starts seconds later.

[AltKing] Why has the app only processed 5 products?Those five are the free preview generated at install so you can judge the quality. Your full catalogue runs once you turn on the Master switch.

[AltKing] How long does the first run take?Minutes for a small store; large catalogues are processed in batches over a day or two. Watch Pending and Coverage on the home page to see progress.

[AltKing] How do I approve the alt text?Approve suggestions on the Review alt text page — and check the button label, because with nothing ticked it approves every suggestion in your store.

[AltKing] I turned off "Review alt text before publishing" and now I can't find my suggestionsNothing is lost — turning the setting off hides the Review alt text page. Switch it back on to find and approve the queue that was already waiting.

[AltKing] I want alt text published automatically without reviewing each one. How?Uncheck "Review alt text before publishing" in App settings. Anything already in the review queue still needs approving first.

[AltKing] Why are my images showing as "Skipped"?Skipped means the image already had alt text, so the app left it untouched. This is the usual reason for low coverage, and it is not a fault.

[AltKing] Why are some images "Excluded"?The image's existing alt text matched one of your Alt text exceptions patterns. Six ship by default — review them in App settings.

[AltKing] Is there a limit to how many images the app can process?No image limit, no product limit and no monthly cap. Very large catalogues simply build coverage across several runs.

[AltKing] I added new products but they have no alt textNew and edited products are picked up on the next scheduled run, not instantly. The app re-checks your store on a rolling 24-hour cycle.

[AltKing] If I uninstall the app, will I lose the alt text?No — alt text lives on Shopify's own media records and stays put. If you want your original alt text back, restore it before uninstalling.

[AltKing] Can I choose a custom format or template for the alt text?Not currently. The AI describes what is visible in each photo plus the product title — there is no template with SKU, vendor or image number fields.

[AltKing] Can I generate alt text for only some products?No — the app works across your whole catalogue. You can still control which images go live by approving them individually before publishing.

[AltKing] What language will the alt text be in?Your store's primary language by default, or any of 20 languages set in App settings. Changing it regenerates every suggestion from scratch.

[AltKing] Why doesn't the alt text mention my brand name?The AI sees the photo and the product title, not your store or vendor name. Adding the brand to your product titles is the reliable way to get it in.

[AltKing] Some of the alt text isn't accurate, or is more basic than what I wroteThe AI describes what is visible, so it will not know part numbers or model codes. Keep Skip enabled to protect alt text you wrote yourself.

[AltKing] Does Alt Text King change anything else on my products?No. It writes the alt text field only — no filename, SKU, title or description changes, and no code added to your storefront.

[AltKing] How much does Alt Text King cost?Alt Text King is free. No subscription, no usage charge and no trial that converts — whatever the size of your catalogue.